Privacy notice

Who we are

ClearRate provides a website assistant for businesses, at staging.clearrate.pro. This notice explains what we collect and why. It is a draft and will change before it is final.

Visitors to a business's website

When you use the assistant on a business's website, we process the questions you ask and the answers given so that the assistant can reply.

If the business keeps conversation storage on, the conversation is saved and you are told so before you start. Saved conversations are deleted after 90 days. If the business turns storage off, the text of the conversation is not kept.

If you leave your name and contact details, or request a booking, those details go to that business so it can reply to you.

Your browser keeps a reference to an ongoing conversation with the assistant, never its words. When the business keeps conversations, that reference lets the assistant show the conversation again after you reload the page.

Businesses that use ClearRate

We keep the account details a business gives us, such as names and work email addresses, and the content its assistant answers from. Payments are handled by our payment provider; we do not store card numbers.

Requests from this website

When you request a demo or contact us, we keep what you send — your name, work email, business name, website address and business type, and any message you add — to prepare your demo and reply to you. We do not sell it.

This website runs ClearRate's own assistant, which answers from the pages of staging.clearrate.pro. Conversations with it are handled as described above.

Your choices

To see, correct or delete what we hold about you, write to inyragvar@gmail.com.